Booking

Policies

Booking

In order to secure an appointment, a credit or debit card must be placed on file- you will not be charged. Your balance will be due at the time of your scheduled appointment, and must be paid in person or online. Lash client must retain 40% or more of previous set to qualify for a fill. Less than 40% retention will need to schedule a full set

Squeeze-In Appointments

Squeeze in appointments are for dates/times that are not available on the site.

There will be an additional $30 fee for each squeeze-in appointment. These appointments can be made by contacting us directly.

Lateness

There is a 10 minute grace period. Arrival more than 10 minutes late will incur a $15 late fee. If the client fails to arrive within 20 minutes of scheduled appointment time, the appointment will be canceled and the card on file will be charged 50% of the service fee.

Cancellations

Same day cancellations require a minimum of 2 hours notice prior to appointment. Cancellations within 2 hours of the scheduled time will result in forfeiture of the appointment and the card on file will be charged 50% of the service fee.

Rescheduling

Appointments may be rescheduled provided a minimum of 2 hours prior to appointment for deposit to be transferable, Cancellations within 2 hours of the scheduled time will result in forfeiture of the appointment and the card on file will be charged 50% of the service fee.

No Call, No Show

Clients who fail to arrive at an appointment, and who fail to provide notice (no call, no show) will be charged 50% of the service fee of service initially booked.

Parking

Enjoy up to 4 hours of free parking with your appointment when you park in the Fort Duquesne & Sixth Garage, located at:

126 6th St, Pittsburgh PA 15222

Please bring your parking ticket with you to your appointment to be validated by
an associate.

Additional Information

Please check your email upon booking. We will provide you with everything you need to know regarding your appointment.

In light of the COVID-19 pandemic, we are recommending that all patrons of Icey Aesthetics wear a mask to their appointment.

We strongly encourage you to book your full sets and fills together to ensure a spot that fits your schedule.

Acceptable forms of payment include card or cash. We are no longer accepting CashApp, Zelle, or PayPal.

Keep in contact with us! Things happen, and we want to know that you are okay, and how best to accommodate your needs.

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